Privacy Policy

This privacy policy has been compiled to better serve those concerned with how their 'Personally Identifiable Information' (PII) is used online. PII, as described in the US Privacy and Information Security Act, is information that can be used on its own or with other information to identify, contact or locate a single person or to identify an individual in a context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise process your Personal Identifiable Information in accordance with our website.

When requesting third party software support services on our site, you may be asked to enter your name, email address, phone number, product information or other details to help you with your experience.

When are we going to collect information?

When you fill out a form, use Live Chat or enter information on our site, we collect information from you.

How are we going to use your information?

We may use the information we collect from you when you register, purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other features of the website in the following manner:

  • To personalize your experience and to allow us to deliver the type of content and product offering you are most interested in.
  • To improve our website in order to serve you better.
  • To enable us to provide better service to you in responding to your requests for customer service.
  • How are we going to protect your information?

    We do not use PCI standards for scanning and/or scanning vulnerabilities.

    We only provide you with articles and information. We're never asking for credit card numbers.

    We're using regular malware scanning.

    We don't use an SSL certificate

  • We don't need an SSL because we don't ask for credit card numbers.
  • Are we using 'cookies' here?

    Yes, yes. Cookies are small files that the website or service provider transfers to your computer's hard drive through your web browser (if you allow it) that enables the website or service provider's systems to recognise your browser and capture and remember certain information. For example, we use cookies to help us remember and process items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which allows us to provide you with improved services. We also use cookies to help us compile aggregate traffic and site interaction data so that we can offer better site experiences and tools in the future.

    We're using cookies to:

  • Understand and save user preferences for future visits.
  • To provide better site experiences and tools in the future, compile aggregate data on site traffic and site interactions. We may also use trusted third-party services to track this information on our behalf.
  • You can choose to have your computer warn you every time a cookie is sent, or you can choose to turn off all cookies. You do this through the settings of your browser. Since the browser is a bit different, check out the Help menu of your browser to learn the correct way to modify your cookies.
  • If you turn off cookies, some of the features that make your site experience more efficient may not work properly. This will not affect the user experience that makes your site experience more efficient and may not work properly.
  • Disclosure by third parties

  • Understand and save user preferences for future visits.
  • We do not sell, trade or otherwise transfer your Personal Identifiable Information to outside parties.

    Links to third parties

    We may occasionally, at our discretion, include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We therefore have no responsibility or responsibility for the content and activities of these linked sites. However, we are committed to protecting the integrity of our site and welcome any feedback on these sites.

    California Online Privacy Act

    CalOPPA is the first state law in the nation to require commercial websites and online services to publish a privacy policy. The law extends far beyond California to require any person or company in the United States (and, conceivably, the world) that operates websites collecting Personal Identifiable Information from California consumers to post a noticeable privacy policy on their website stating exactly what information is being collected and those individuals or companies with whom it is being shared.

    According to CalOPPA, we agree on the following:

    Users can visit our website anonymously.

    Once this Privacy Policy is created, we will add a link to it on our home page or, at the very least, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can be easily found on the page mentioned above.

    You will be notified of any changes to the Privacy Policy:

  • On the Privacy Policy page
    Can change your personal information as follows:
  • By sending us an email
  • How does our site handle signals that don't track?

  • We honour Do Not Track signals and Do Not Track, plant cookies, or advertise when a Do Not Track (DNT) browser mechanism is in place.
  • Does our website allow third-party behavioural tracking?
  • It is also important to note that we allow third-party behavioural tracking
  • COPPA's (Children Online Privacy Protection Act)

    When it comes to collecting personal information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents under control. The Federal Trade Commission, the United States Consumer Protection Agency, enforces the COPPA rule, which sets out what website operators and online services must do to protect children's privacy and online safety.

    We do not specifically market children under 13 years of age.

    Practices for Fair Information

    The Fair Information Practices Principles form the backbone of the law on privacy in the United States and have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is crucial to complying with the various privacy laws that protect personal information.

    In order to comply with Fair Information Practices, we will take the following responsive action if there is a breach of the data:

  • Within 7 business days
    We will notify users via on-site notification.
  • Within 7 business days
  • We also agree with the Individual Redress Principle, which requires individuals to have the right to legally enforceable rights against data collectors and processors who do not comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute data processors for non-compliance.

    Act on CAN SPAM

    The CAN-SPAM Act is a law that sets out rules for commercial e-mail, sets out requirements for commercial messages, gives recipients the right to have e-mails stopped from being sent to them, and sets out tough penalties for infringements.

    We will collect your e-mail address to:

  • Send information, respond to enquiries and/or other requests or questions
  • In order to comply with CANSPAM, we agree to the following:

  • Do not use false or misleading subjects or email addresses.
  • To identify the message as an advertisement in a reasonable manner.
  • Include the physical address of our business or headquarters.
  • Monitor third-party compliance email marketing services, if one is used.
  • Honor's opt-out/unsubscribe requests quickly.